Business Analyst – Technical jobs At Efutures in Colombo Sri Lanka

Job Overview

Business Analyst – Technical

Responsibilities

Performing system analyses on software programs, applications, and web services.

Determining system efficiency and functionality by liaising with internal departments and end-users.

Reporting to Management and obtaining approval for system development projects.

Efficiently integrating new systems, programs, and applications with business operations and
services.

Analyzing and improving the performance of web-based customer portals and support services.

Ensuring end-user proficiency with new systems, programs, and applications across departments.

Monitoring product licenses and ensuring compliance with IT industry regulations.

Ensuring that computer hardware remains compatible with system enhancements and updates.

Promoting system efficiency and security by integrating performance metrics and encryption.

Implementing new advancements in the field of system and enterprise architecture.

Requirements

A bachelor’s degree in computer science or information technology, and an accredited qualification in management consultancy, or similar.

Ability to facilitate internal end-user proficiency.

Ability to design and maintain efficient customer portal support and feedback channels.

Ensuring optimal system functionality via integrated diagnostics.

Ability to keep up with IT advancements.

Exceptional communication skills toward facilitating the use of new software systems.

Good to have

Advanced knowledge of programming languages like SQL and system integration solutions.

To Apply please send your CV to careers@efuturesworld.com