Business Operations Manager Jobs at IFS in Colombo, Sri Lanka.

Application deadline date has been passed for this Job.
  • Post Date: February 17, 2023
  • Applications 0
  • Views 100
Job Overview

Business Operations Manager


What is an operations manager? Description, salaries & more


Company Description

At IFS you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work every day within our single platform and embedded digital innovation to help our customers be their best when it really matters to their customers – at the Moment of Service™. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career. We believe empowered autonomy, committed colleagues and being part of a winning team are the keys to our success and what makes us great!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Job Description

  • Oversee the development, implementation, and maintenance of ERP system
  • Hold weekly meetings with senior business decision-makers
  • Collaborate with top management to establish ERP project business needs
  • Manage a team of ERP analysts to ensure successful project delivery
  • Develop project plans, timelines, and budgets for ERP initiatives
  • Facilitate collaboration between various internal departments to create ERP system enhancements
  • Maintain close collaboration with Technical Operations Manager, Delivery Manager, Technical Solutions Manager, and Application Manager on a daily basis
  • Strive to establish procedures and continually improve them to attain efficiency
  • Monitor ERP system performance and capacity utilisation
  • Coordinate regular system maintenance and upgrades
  • Stay up-to-date on ERP industry trends and best practices
  • Develop policies and procedures related to ERP system use and administration
  • Create and maintain documentation for ERP system processes and configurations



A Bachelor’s degree is required, and a post-graduate degree or qualification is beneficial. IFS knowledge is desirable but not essential.


A minimum of 4-6 years of experience in a similar role. (Including experience in managing resources, and facilitation with technical teams and stakeholders)

Proven experience as an Agile Project Manager and Scrum Master

Thorough understanding of project management techniques and methods

Excellent knowledge of Jira and Confluence; working knowledge of program/project management software


Outstanding leadership and organizational skills; Excellent communication skills; Excellent problem-solving and conflict management ability; Ability to prioritize and multi-task; Proven ability to manage and execute projects, Experience in drafting and supporting client proposals, consulting skills beneficial

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Job Detail
  • Offered SalaryNot Specified
  • Career LevelManager
  • Experience4 Years
  • GenderBoth
  • INDUSTRYComputer and technology
  • QualificationBachelor's Degree
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