Client Services Executive, Careers At ViralPool, Colombo, Sri Lanka.

The ideal candidate loves talking to people and proactively building relationships. You will be responsible for converting customers into key accounts

Responsibilities

• Communicate with customers via phone, email and chat
• Build a strong working relationship with the client
• Provide knowledgeable answers to client queries
• Work with internal departments to meet customer’s needs

Qualifications

• At least 1 years’ of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work