Job Overview
Engineer, Application Management
Role Purpose
Security clearing technology is a clearing platform which provide services to the LCH in Equities and FIXINCOME business to perform their clearing functions in both LTD and SA business. This involves sourcing trades from trade venues and providing end to end security clearing services with involving number of applications and platfroms.
The role is to provide second line support/Maintain clearing platform for business users and respective production service. This includes Investigate issues, analysing defects using the available tools, develop fixes, support new releases and perform general maintenance and administration. New functionality through enhancements and performance tuning and providing progress updates to management and business users on a regular basis.
Strong business knowledge and good communication skills are required for working with the business and other application support teams during troubleshooting and investigations.
Key Responsibilities
- Implement fixes to lower and production environments for defects in the order of priority set by management.
- Analyse defects using the available tools, source code and data. Suggest appropriate fixes including code refactoring or optimisation.
- Remediate issues or setup compensating controls.
- Provide progress update to management, development team members and business users on a regular basis
- Deal with the final physical delivery of the service implementation. Provide feedback on the effectiveness of the release
- Maintain and manage Group Risk IT environments and monitor daily basic & Update Bit Bucket with source code changes based on releases
- Run BAU
- Monitor system usage and performance.
- Design, maintain and analyse system capacity metrics. Review these metrics against the Service-Level Agreement (SLA) on a weekly and monthly basis.
- Work proactively to improve application performance. Participate or initiate design and architecture discussions.
- Maintain and extend the knowledge base in Wiki and SharePoint.
- Contribute to the service management with the Production department.
- Work with relevant team to improve processes and resolve reoccurring tasks where possible.
- Analyse and fix Incident / problem recode / problem know error within the SLAs.
- Provide second-line support to business users.
- Willing to work overnight support rota
PERSON SPECIFICATION
Education:
- Degree computer science or related disciplines
Required Skills and Experience
- Experience of working in an IT support or development team (3-5 years minimum)
- Experience in delivering production IT environment management skill from the SIT to production
- Good knowledge of Linux server system administration, clustering and related technology operations tasks
- AWS knowledge/Serverless knowledge
- Experiences in implementing CI/CD Pipelines and tools (Jenkins /GitLab CI)
- Ability to organise and plan work independently
People are at the heart of what we do and drive the success of our business. Our values of excellence, integrity and partnership are enshrined in how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.
Operating in 70 countries and deeply valuing expertise, connection, and excellence, LSEG is a place where anything could be possible for your career. We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable exploration, provide enriching experiences, and make available opportunities to try new things. We are here to help you to build your breadth of experience as well as depth of expertise. Together we will create lasting opportunities so everyone can fulfil their potential
At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise – and our purpose. You’ll be part of an organisation of over 25,000 people, spanning 70 countries. We recognise the individual perspectives each of our colleagues brings, and our diverse workforce is one of our greatest strengths. In supporting collaboration and creativity and encouraging new ideas across a diverse and inclusive workforce, we can improve how we are driving financial stability, empowering economies and enabling customers to create sustainable growth.
LSEG offers a range of tailored benefits and support from healthcare and retirement planning to paid volunteering days and wellbeing initiatives.
We are an equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
Please take a moment to read this privacy notice carefully, as it describes what personal information the London Stock Exchange Group (LSEG) (“We”) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Job Detail
- Offered SalaryNot Specified
- Career LevelNot Specified
- Experience3 Years
- GenderBoth
- INDUSTRYComputer and technology
- QualificationBachelor's Degree