Job Overview

Front office Executive

John Keells Stock Brokers, one of Sri Lanka’s largest equity brokerages has an exciting opportunity for a self-motivated, dynamic, result oriented individual to join our team as a Front Office Executive.

Job Responsibilities

• Providing a professional service to walk in clients. Ensure they are directed to the relevant division
• Answering all telephone calls promptly and providing a courteous service
• Providing responses to client inquiries regarding the Stock Market and client related transactions
• Keep client information confidential
• Ensure applications for Rights and IPO’s are accepted, acknowledged and dispatched to the Registrars in a timely manner
• Ensure all incoming letters, cheques and other documents are accepted, acknowledged and recorded
• Provide secretarial services to the office, typing letters and attending to general office correspondence
• Handling foreign travel of staff and related documents
• Maintaining good relations with CSE, SEC and coordinate meetings and other matters with the regulators, CPD programs etc.
• Attending to all incoming emails to JKSB general email, faxes and forwarding them to the correct staff member
• Assist in HR functions such as arranging interviews etc.

Person Specifications

• Excellent interpersonal and communication skills
• Enjoying front-facing customer roles
• Ability to write and speak in English
• Pleasing personality
• Knowledge of Microsoft Office Packages

Remuneration for the above position will be in accordance with the JKH Compensation and Benefits Policy.

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