IT Internship at 99x in Colombo , Sri Lanka

Exploreture
  • Post Date: October 4, 2022
  • Apply Before: December 30, 2022
  • Applications 1
  • Views 67
Job Overview

IT Internship

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Description

We are looking for a passionate intern to join our exciting, challenging IT Team. You will perform technical and administrative tasks to ensure the functionality and efficiency of computer systems.

You will be responsible for supporting the IT team by resolving day-to-day incidents such as hardware and network issues while providing the best practice & guidance to the end users. You will also be required to keep a great relationship with the external vendors while maintaining the IT assets.

Responsibilities

  • Be the first contact point to provide IT support and assistance for internal staff by giving them required support in terms of hardware and network-related issues
  • Provide assistance in setting up new laptops for new and existing employees
  • Manage the operations of the IT procurement and inventory management function
  • Attend IT onsite hardware maintenance work and coordinate with vendors and suppliers
  • Assist in creating best practice and reference manuals to provide training and guidance for end users

Requirements

  • Undergraduate in IT systems and Networking or equivalent professional qualification
  • Be resourceful and a quick-thinker to troubleshoot the latest and critical technical issues as they arise
  • Ability to deploy, configure and support operating systems on laptops and mobile devices
  • End-user support experience on Windows 10 and Apple Mac platforms
  • Exposure to Cloud environment
  • Basic knowledge of network infrastructure is an advantage
  • Adequate knowledge of a range of technologies, including Microsoft operating systems and technologies, such as Office 365 and Windows Server 2012/2016/2019
  • Solid ability to provide excellent end-user service and experience
  • Knowledge of the ITIL Framework would be an advantage

 

 

 

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Job Detail
  • Offered SalaryNot Specified
  • Career LevelNot Specified
  • ExperienceNot Specified
  • GenderBoth
  • INDUSTRYComputer and technology
  • QualificationNot Specified
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