IT Services Intern, Opportunity At Circles.Life, Colombo, Sri Lanka.

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Exploreture
  • Post Date: October 18, 2022
  • Applications 0
  • Views 170
Job Overview

IT Services Intern

Global Data Services- Intern, Careers at IFS, Colombo , LK. - Exploreture

Circles.Life is Asia’s first and most successful digital telco and we are on a mission to re-imagine the mobile experience for the digital consumer and disrupt the multi-trillion dollar industry. We launched our services in Singapore in 2016, and have since expanded to Australia, Taiwan, Indonesia and Japan. We are leading the market in innovation, customer satisfaction and growth.

More recently, Circles has set its sights on the B2B vertical SaaS market, offering our proprietary cloud-native solutions to telcos worldwide. Amidst the software exodus to the cloud, our innovative tech stack has enabled major operators to modernise their mission-critical systems and B2C portals, transforming themselves into digital leaders in an ever-evolving consumer market.

Circles.Life was founded by Rameez Ansar (ex-Temasek, BCG), Abhishek Gupta (ex-McKinsey, Bain Capital, StanChart PE) and Adeel Najam (ex- Nokia, Huawei, Starhub). It now employs 300+ people over 5 APAC offices It is the portfolio company of Warburg Pincus and Sequoia Capital.
• YouGov Customer’s Choice – Top 5 most loved Singapore brands (2nd year running)
• Seedly – Top Telco for Customer Service
• IMDA Consumer Awareness and Satisfaction Survey 2018 – Top Telco for Customer Satisfaction
• Influential brands – Top Employer 2019

 

 

WHY THIS ROLE IS UNIQUE

 

Unparalleled access – Not only will the successful candidate have exposure to broad content knowledge across functions, but they also understand how the senior leaders think and know what’s top of mind. They should use this to connect dots across projects to improve decision-making and team effectiveness.

Career accelerant – Opportunity to be part of a team that build and scale the new SaaS business vertical and influence overall strategies and product vision with huge potential for growth.

10X – Be part of a fast-growing organisation with ambitious plans to expand into multiple more markets and verticals, and help be the one to make it happen

 

 

What You’ll Do

• Develop and maintain a productive and professional relationship with the user base.
• Performs set-ups, breakdowns, and transports of equipment, such as monitors and desks on an as-needed basis for new and existing end users.
• Managing centralized group directory with single sign-on.
• Overlooking and managing corporate G-Suite licenses and apps including Gmail, Drive, Groups, Meet, Vault etc. for over 1000 users at Circles.
• Responsible for the consolidated IT operations in Sri Lankan Entity.
• Enforcing group InfoSec security policies through the IT directory using SSO.
• Attending the service and access requests tickets in a timely manner to provide a quick turnaround.
• Managing the purchasing of IT Devices and equipment through vendors.
• Supporting operational tasks for the Sri Lankan entity.
• Streamlined the onboarding/ offboarding process for the technical staff to minimize the overall onboarding time.
• Managing the Overseas Firewall accesses for internal access.
• Manage Group InfoSec apps Atlassian, FortiGuard, Slack, 0365, Netskope, Automox, Knowbe4, Monday.com.
• Responsible for total Onboarding/Offboarding for the Sri Lankan Operations.
• Supporting the Cyberoperations and Cyber Governance processes to provide turn around in emergency situations.
• Responsible for Sri Lankan entity Information System Audits.
• Other IT related duties reasonably determined from time to time by the Company.
• Have a can-do attitude and the ability to think outside the box.

 

Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

 

 

 

 

Job Detail
  • Offered SalaryNot Specified
  • Career LevelEntry Level
  • ExperienceFresh
  • GenderBoth
  • INDUSTRYComputer and technology
  • QualificationBachelor's Degree
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