Cinnamon Lakeside Colombo, premier five-star urban resort is part of John Keells Holdings’ Cinnamon Hotels and Resorts chain.
- Conduct training sessions and assist in coordinating internal & external training programs.
- Facilitate training requirements, maintain correspondence and arrange training set ups.
- Coordinate with external resource persons/institutions.
- Maintain all L&D records, training evaluations and LMS data entry.
- Prepare monthly L&D reports.
- Development of soft skills, on the job training and customer service skills of staff in all operational departments.
- Liaise with operations and provide training sessions to achieve business excellence.
- Review and evaluate current training programs to ensure information is updated and relevant to the industry.
- Assist in internal audits.
- Minimum of 03 years` experience in a similar capacity in the hospitality.
- Excellent interpersonal and presentation skills.
- Ability to conduct trainings in a professional manner.
- Proficiency in both spoken and written English.
- Proficient MS Office applications.
- A Higher Diploma or a Degree from a recognized Hotel School would be an added advantage.
Offered SalaryNot Specified
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