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Exploreture
Job Overview
Relationship Manager
What you will do:
- Own/drive renewal opportunities, forecasting, negotiation
- Identify requirements, uncover roadblocks and demonstrate account management capabilities to drive renewal to on-time closure
- Identify upsell opportunities within customer accounts through consultative discovery conversations and partner with sales representative to close
- Gauge health of each account, document renewal health detail and develop resolution strategy for any high-risk accounts
- Act as liaison between customer and internal business groups to ensure a smooth transaction for the customer
- Maintain consistent high-level technical knowledge of the product, version updates, and pricing
- Successfully negotiate all issues related to renewals
- Drive stake holders to engage in local events, workshops, user groups, inspire conference, or other enablement resources
Revenue/Retention:
- Achieve monthly, quarterly and annual renewal revenue targets
- Achieve and maintain target retention rate for assigned accounts
What we look for:
- 3+ years of experience managing a full sales cycle (inside or field sales) in the software space
- Ability to effectively navigate objections and challenges toward a win-win outcome and renewal
- Experience in transactional sales; high velocity
- Bachelor’s Degree or equivalent is preferred
- Action-oriented mentality – loves to get things done!
Job Detail
- Offered SalaryNot Specified
- Career LevelManager
- Experience3 Years
- GenderBoth
- INDUSTRYCustomer Relations/Public Relations
- QualificationBachelor's Degree