Job Overview

Seller Engagement Executive

Job Description

• Trilingual content creation for seller communications.
• Develop a thorough knowledge of Daraz processes to be able to influence sellers to come on to Daraz Marketplace.
• Work on projects to ensure Seller Engagement. Prepare templates and produce content to roll out newsletters to the sellers.
• Review current practices of onboarding SSU sellers and revamp or re-enforce processes where necessary.
• Identify and plan the right model for onboarding SSU sellers.
• Work closely with internal teams to understand their requirements, contribute to the process improvements, and ensure communication to sellers.
• Follow the current process and provide recommendations on how to improve the process and make it more efficient.

Requirements

• Following Bachelor’s Degree in Business Management / Any other
  recognized equal qualification.
• Excellent written and verbal English / Sinhala / Tamil communication skills
  is compulsory. 
• Proficient in MS Excel and call centre equipment/software programs.
• Proficiency in MS Office Packages and Google Applications.
• Highly punctual in delivering work according to deadlines and well-organized work.
• Be adaptable, a multi-tasker and flexible to ongoing developments /
  demands of work.
• A team player and the ability to work under pressure.
• Covid-19 Fully Vaccinated.
• Live the Daraz values: Continuously Innovate, Generosity of Spirit,
  Deliver on our Promise & Make it Personal.

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