Senior Associate – Email Inquire Handling, Careers At Infomate (Pvt) Limited, Colombo, Sri Lanka.

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  • Post Date: January 12, 2022
  • Applications 0
  • Views 80
Job Overview

Senior Associate – Email Inquire Handling

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Infomate (Pvt) Limited is a fully owned subsidiary of John Keells Group and provides outsourced Accounting & Payroll Services to the companies within the John Keells Group and other local and foreign clients.

Your Responsibilities

  • Handle Client inquiries through email and phone for customers of a leading brand of hotels
  • Respond in a timely and accurate manner
  • Convert inquiries to sales
  • Liaise / coordinate with hotel in providing correct / accurate information to clients

Your Qualifications

  • Minimum 3 year’s work experience
  • A background in inquiry handling
  • Pleasant personality and a service mindset
  • Good English and general communication skills (Spoken and written)
  • Good desktop skills and familiarity with Outlook, Excel word
  • Passionate about the tourism industry
  • Organized­ and responsible
  • Willingness to work on a roster basis which will cover 7 days

You will Receive

  • An entry point to the John Keells Group
  • Exposure to a leading hotel chain in Srilanka and Maldives.
  • A range of trainings including hotel stays and familiarization with multiple hotels
  • Attractive package including incentives linked to sales conversions
  • Training on technical and soft skills
  • Join one of the fastest growing industries and be a part of a dynamic, energetic team



Job Detail
  • Offered SalaryNot Specified
  • Career LevelSenior Executive
  • Experience3 Years
  • GenderBoth
  • INDUSTRYCustomer Relations/Public Relations
  • QualificationAdvanced/Higher/Graduate Diploma
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