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Job Overview
Senior customer service representative
Job description:
To process Orders in liaison with suppliers and partners. Track order Shipment and close to client satisfaction
- Process the order in co-ordination with the stake holders. Document clear order notes as per quality norms in SAPorCRM. End to end tracking of shipped order. Close order basis client confirmation
- To comply to agreed SLAor customer timelines and adhere to the high quality norms set to ensure zero-error
- Understand the requirements from the order and validate the line items inline with the product configuration available in SAPorClient CRM. Identify gaps and rectify
Job Detail
- Offered SalaryNot Specified
- Career LevelNot Specified
- Experience1 Year
- GenderBoth
- INDUSTRYCustomer Relations/Public Relations
- QualificationBachelor's Degree