Senior Specialist, IT Service Delivery, Opportunity At NTU Main Campus, Singapore.

  • Post Date: February 13, 2023
  • Apply Before: April 14, 2023
  • Applications 0
  • Views 49
Job Overview

Senior Specialist, IT Service Delivery

IT service delivery manager | Werving op Maat


  • Oversee and manage the implementation of new projects
  • Provide recommendation in functional, technical operational decision for delivery of projects
  • Support the architecture, design and integration of computing systems and infrastructure components
  • Support the IT infrastructure and operation functions of network, systems, database and administration
  • Responsible for provision of updated client system hardware and software
  • Responsible for onsite IT problem trouble shooting within the campus
  • Manage and keep track of the quality of all ongoing IT change requests
  • Manage the change releases such that the risks are avoided and disruptions to business are minimized
  • Participate, monitor, control and deliver in all IT projects initiatives
  • Ensure and maintain up-to-date documentation of all IT systems
  • Evaluation, selection and management of vendors, business partners and solutions providers
  • Manage vendor services – inclusive of proposal drafting, contract negotiation, service evaluation and contract management
  • Ensure IT project deliverables and work quality are met according to standards
  • Assist in the planning and management of yearly budget.
  • Manage suppliers, perform procurement according to the client’s procurement processes and policy
  • Management of specialized software licenses, renewals, and the license server
  • Staff management and mentoring
  • Supporting AV facilities and conduct preventive maintenance to minimize downtime for all the teaching facilities in the school




  • University degree, preferably in Computer Science/Information Technology; OR
  • Diploma in computer related discipline with more than 10 years of relevant working experience,
  • Min 5 years of experience in system management supporting infrastructure operations for large-scale systems across multiple hardware and software platforms
  • Skilled in architecture, system and network engineering
  • Experience in managing vendors and multi-sourcing relationships
  • Self-driven and possess the drive to continuously seek out the improvements in all areas of IT work
  • Strong in teamwork and leadership
  • Good project management and negotiation skills.
  • Good oral and written communication skills



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Job Detail
  • Offered SalaryNot Specified
  • Career LevelNot Specified
  • Experience5 Years
  • GenderBoth
  • INDUSTRYEducation
  • QualificationBachelor's Degree
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