Job Overview

Senior Specialist, Unix

The Unix Team is responsible for the administration and support of the operating systems installed on all infrastructures and technologies that use UNIX and Linux (Red Hat Enterprise Linux and Sun Solaris).  Senior engineer role is expected to take a lead role in administering and managing the directly attached storage infrastructure, supporting virtualisation, containers and clustering. Hardware types managed by the team are Oracle SPARC, HP Blade Infrastructure and Cisco UCS. The team also provides support to the Virtualisation team for VMWare.

Responsibilities

• Will need to manage incidents, changes, configurations within the agreed SLA and OLAs. Ensure systems are documented in UNIX knowledge base (wiki) to an appropriate standard. Will also need to involve in Project and Disaster recovery.
• On going communications with stakeholders including third parties, regarding incidents, changes and other tasks and their progress.  These must be both timely and accurate.
• Will need to ensure that accepted procedures are adhered to and metrics are captured.
• On going communications with change raisers, management, technicians including third parties, regarding change requests and their progress.
• Perform custodian roles assigned by the tower lead
• Must  work in the assigned shift in providing 24×5 service
• Has to take part in Saturday shift and on-call support during the weekends as per the rota
• Identify and action on the opportunities for service improvement and service level targets.

Key Behaviors

• Must be a quick learner and strives to understand the root cause of issues
• Must be able to carry out assigned tasks with minimum supervision
• Excellent interpersonal and communication skills; proven ability to work within a team
• Must maintain good working relationships with the stakeholders
• Applies judgment to assess the relative importance of assigned tasks and prioritizes effectively
• Demonstrate and practice adherence to internal controls and standards in data management, and document management and production

Experience

• 5 years and above

Educational qualifications

• Bachelor’s degree

Key Skills

Required technical skills

• RedHat Linux (version 5, 6 and 7)
• Oracle Solaris 10 and 11
• Logical Domain / Zones

• Veritas Cluster and storage foundation

• VMware
• SAN experience on RedHat and Solaris (HDS/HP)
• Shell scripting (bash)

Desirable technical skills

• Veritas netback overview

• LDAP (RedHat Directory Services)

• RPM packaging experience

• VMware SRM
• UCS
• HP Blade
• Perl
• Python

Soft Skills

Skill Level

1.English Language Skills

a) Writing/Reading

Good level

b) Listening/Speaking

Good level

2. Communications

a) Hosting Conference Calls

Good level

b) Customer Service

Reasonable Level

3. Management

a) Line Management

Basic Level

b) Project/Change management

Good/Reasonable Level

c) Release Management

Reasonable Level

d) Risk Management

Reasonable Level

4. Technical

a)Application maintenance and support

Reasonable Level

b)Problem Solving

Good level

c)Software Development Lifecycle (SDLC)

Reasonable Level

At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise – and our purpose. You’ll be part of an organisation of over 25,000 people, spanning 70 countries. We recognise the individual perspectives each of our colleagues brings, and our diverse workforce is one of our greatest strengths. In supporting collaboration and creativity and encouraging new ideas across a diverse and inclusive workforce, we can improve how we are driving financial stability, empowering economies and enabling customers to create sustainable growth.

LSEG offers a range of tailored benefits and support from healthcare and retirement planning to paid volunteering days and wellbeing initiatives.

We are an equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

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