Senior Systems Engineer – Platforms & Cloud
About the job
We are looking for a Senior Systems Engineer – Platforms who has a passion for technology and a great team player. In this role, you will be responsible for providing technical leadership and support for technically high complex issues of MOQdigital and its clients.
- Provide technical guidance and leadership to fellow system engineers and work with the business to build strong ties between the teams and customers.
- Take the lead role in resolving technically complex Datacentre. Platforms & Cloud-related incidents.
- Take ownership and solve cases escalated across all customers.
- Build and maintain client relationships by providing smart technical solutions.
- Adhere to ITIL processes such as Change Management. Incident Management, Problem Management, and Major Incident.
- Prepare Post Incident Review documentation for Major Incidents.
- Assist customer-facing queries, technical reporting, or client interactions.
- Develop system checks and affiliated reports at initial transition and the quality assurance of those system checks & reports.
- Develop patching schedules during the initial transition of new clients.
Required Background and Skills Set:
- Tertiary qualification in Information Technology or relevant industry experience.
- Minimum 6 years of experience working as an L3 platforms and cloud engineer or Equivalent industry knowledge (4 years’ experience post MCSE if possible).
- At least one vendor certification such as MCSE.
- Technologies will include and not limited to CommVault Backup, NetApp Storage, Microsoft Exchange, Office 365, Barracuda mail gateway, Active Directory & Group Policy, MS PowerShell, DNS
- Certification in CommVault or any other backups solution, MS Windows and/or Office 365 certification.
- Exposure in Cloud technologies such as Azure and AWS will be an added advantage
- Automation experience using technologies such as PowerShell and other scripting tools
- The role requires to work for Australian work hours.
Offered SalaryNot Specified
Career LevelNot Specified
ExperienceMore than 5 Years
INDUSTRYComputer and technology
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