Job Overview
Tour Executive
Job Role
• Plan and sell accommodation, transport, tours, and other travel services
• Generate maximum business and monthly sales target through the acquisition of new clients
• Educate agents about the destination and product offerings
• Ensuring high customer satisfaction level and target on repeat business
• Coordinate follow-up before/after calls
Operations and responsiveness:
• Providing end-to-end travel management with adherence to prescribed Turn Around Time (TAT) set under Service Level Agreements (SLAs).
• Managing credit card authorizations and payments to vendors/ hotels.
• Collect all mandatory travel documents from travelers after the travel is completed and ensure that it is reviewed and presented to management for approval.
• Maintaining agreements or contracts of new vendors and keeping a record of the same.
• Keep the business travelers updated about any changes with respect to travel or any expected change in timings or additional budget as applicable on a case-to-case basis.
Quality of work
• Managing the satisfactory level of quality in service delivery and management reporting.
• Submit monthly reconciled credit card statements to the finance department.
• Managing and updating the travel database through excel reports.
• Ensuring the safety and comfort of business travelers.
The Job role requires
• Excellent written and verbal communication skills
• Proficiency with MS Office
• Attention to detail
• Organization/Coordination skills
• Being proactive, managing and prioritizing multiple tasks simultaneously
• Negotiation skills
Advantage Points if
• Knowledge of GDS systems like Amadeus, Sabre, etc.
• Knowledge of the Indian, UK, and Germany travel industry
• Diploma/Degree in travel/tourism domain
• Training of IATA Ticketing & Fare Construction
Salary Range : 60,000 to 80,000 Rs
Job Detail
- Offered SalaryLKR 50,000 - LKR 85,000
- Career LevelNon-Executive
- ExperienceNot Specified
- GenderBoth
- INDUSTRYHospitality/Tourism
- QualificationAdvanced/Higher/Graduate Diploma