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Job Overview
Analyst-bfs
JOB DESCRIPTION:
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA , Able to work independently and efficiently to meet SLA , Able to comprehend the request of the customer and meet the quality standard
- To consistently meet or exceed CSAT parameters as defined for the process.
- Attendance or Login Hours or Unsechduled Leave or SLA targets as per defined by the process
- Improving skill level through Self development or nominating training programs
Skill reverification Tests - Meet the defined Quality Scores. Innovation and Process Improvement
- The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
Job Detail
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Offered SalaryNot Specified
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Career LevelNot Specified
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Experience3 Years
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GenderBoth
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INDUSTRYComputer and technology
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QualificationBachelor's Degree
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