Assistant Customer Development Manager, Lead for Drugs Channel

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  • Post Date: October 4, 2021
  • Applications 0
  • Views 246
Job Overview

Assistant Customer Development Manager, Lead for Drugs Channel

21 Skills Every Business Development Pro Should Have (or Work on)

Business Context and Main Purpose of the Job:
Execute with our customers the customer strategy and customer business plan. Is responsible for the achievement of Sales (NIV & Turnover), Market Share and Debtor days for the Unilever categories as well as for the implementation and the optimisation of the promotional plan & category strategies within the customer.

Main Accountabilities

Implementing the Customer Business Plan for Drugs customers, Watsons and Guardian

  • Works closely with customers to implement the business plan for his/her respective categories. Works in close collaboration with the Category Team for the category input, and with customer marketing & brand teams for the specific banner/channel plan 
  • Assists the NCDM in developing and then implements the optimal integrated promo plan (incl. selling the plan @ the customer) and manage promo investments.
  • Manages customer promo investment with the customer ensuring all OPSO input are completed in a timely manner.
  • Provide clear objectives and deliverables for the Operational team (CDE’s Operations & field team)
  • Deliver the agreed plan, follow-up achievement of counterparts set in the agreement
  • Provides timely feedback on the plan to ensure adjustments can be made to implement the optimal plan.


  • Closes the deal with the Customer by negotiating the promotional plan including funding levels and counterparts according to the UL strategy on his/her categories.
  • Manages overall levels of Customer Investments for their category
  • Monitors Customer Performance by tracking sales, customer contribution and market share for major categories.

Plays active ambassador role

  • Acts as active ambassador of Unilever at the customer and of the customer at Unilever
  • Participates actively in internal Unilever meetings, looking at the best solution for the business even if not in line for his/her customer

Key Interfaces:

  • National Customer Development Manager
  • Trade Category & Customer Marketing Team
  • Customer Care Team (Finance, Logistics)
  • Brand Marketing team

Key Requirements:

  • Minimum 3-5 years relevant Account Management / Field Sales experience


  • 3-5 years of Customer Marketing / Trade Category Management is preferable



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Job Detail
  • Offered SalaryNot Specified
  • Career LevelAssistant
  • Experience3 Years
  • GenderBoth
  • INDUSTRYManufacuring/Production
  • QualificationNot Specified
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