Associate IT Support Engineer, Careers At infor, Colombo, LK

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  • Post Date: December 10, 2021
  • Applications 0
  • Views 80
Job Overview
Associate IT Support Engineer

Planit : Job Profiles : IT Support Engineer IT Support

Responsibilities:

•Installation, set-up of hardware and software in end user workstations and laptops.

•Resolving hardware, software issues & plus maintain inventories accordingly.

•Administration and support of multiple internal and SaaS based applications and platforms.

•Consulting with end-users to determine needs and providing user assistance and training.

•Coordinating with multiple Vendors on purchasing of IT Hardware & other solutions

•Maintaining and Managing various critical system such as NVR, Access Control system, Environment monitoring system etc.,

•Brainstorm on suggestions & ideas to further improve efficiency on day-to-day activities by using different tools & applications

•Working on evening shifts in order to provide real-time support to our Global offices

Qualifications:

•A Bachelors degree, with a technical major such as Electronics/Electrical Engineering or Computer Science.

•2 years of IT experience, including IT Services administration, Windows client OS (Windows 7/Windows10) experience including active directory admin duties.

•Knowledge of network architectures and data communication protocols including: TCP/IP, DNS, DHCP, VOIP.

•Basic understanding in Windows Server environments (server 2012 & 2016) and active directory admin duties.

•Experience in installing, testing & troubleshooting MAC OS related applications & supporting Microsoft Office product suite.

•Previous hands-on experience with MS Office 365 product suite is an added advantage.

•Microsoft certification is a plus.

•Good communication skill is required

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Job Detail
  • Offered SalaryNot Specified
  • Career LevelNot Specified
  • Experience2 Years
  • GenderBoth
  • INDUSTRYIT-Software
  • QualificationBachelor's Degree
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