Job Overview
Associate IT Support Engineer
Responsibilities:
•Installation, set-up of hardware and software in end user workstations and laptops.
•Resolving hardware, software issues & plus maintain inventories accordingly.
•Administration and support of multiple internal and SaaS based applications and platforms.
•Consulting with end-users to determine needs and providing user assistance and training.
•Coordinating with multiple Vendors on purchasing of IT Hardware & other solutions
•Maintaining and Managing various critical system such as NVR, Access Control system, Environment monitoring system etc.,
•Brainstorm on suggestions & ideas to further improve efficiency on day-to-day activities by using different tools & applications
•Working on evening shifts in order to provide real-time support to our Global offices
Qualifications:
•A Bachelors degree, with a technical major such as Electronics/Electrical Engineering or Computer Science.
•2 years of IT experience, including IT Services administration, Windows client OS (Windows 7/Windows10) experience including active directory admin duties.
•Knowledge of network architectures and data communication protocols including: TCP/IP, DNS, DHCP, VOIP.
•Basic understanding in Windows Server environments (server 2012 & 2016) and active directory admin duties.
•Experience in installing, testing & troubleshooting MAC OS related applications & supporting Microsoft Office product suite.
•Previous hands-on experience with MS Office 365 product suite is an added advantage.
•Microsoft certification is a plus.
•Good communication skill is required
Job Detail
- Offered SalaryNot Specified
- Career LevelNot Specified
- Experience2 Years
- GenderBoth
- INDUSTRYIT-Software
- QualificationBachelor's Degree