Collections Specialist Jobs at CashX in Colombo, Western Province, Sri Lanka On-site

Job Overview

Collections Specialist

About the job

A V Business Solutions (Pvt.) Ltd. is a multinational company located in Colombo 03 engaging in financial services. We provide financial solutions predominantly in terms of Pay Day Loans. With an expanding business we are currently on the lookout for a proactive and enigmatic personality to fill the vacancy of

COLLECTIONS SPECIALISTS

Job Description

We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships and ensuring timely payments.

Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.

Responsibilities

– Monitor accounts to identify outstanding debts

– Investigate historical data for each debt or bill

– Find and contact clients to inquire about their overdue payments

– Take actions to encourage timely debt payments

– Process payments and refunds

– Resolve billing and customer credit issues

– Update account status records and collection efforts

– Report on collection activity and accounts receivable status

REQUIRED QUALIFICATIONS AND EXPERIENCE

– Proven experience as a Collection Specialist or similar role. minimum 6 months of experience is required.

– Knowledge of billing procedures and collection techniques

– Familiarity with laws related to debt collection

– Working knowledge of MS Office and databases

– Fluent in English and Sinhala. Ability to speak in Tamil will also be desirable

– Comfortable working with targets

– Patience and ability to manage stress

– Excellent communication skills (written and oral), skilled in negotiation

– Problem-solving skills

Pay and benefits of the above position will be competitive, and the rewards are performance driven. If you think you have what it takes to be successful in this challenging role apply now. Email your CVs with the subject heading as “Collections Specialist” to anupa.panchalee@aventusgroup.com on or before 5th of August 2022

Apply Now!