Customer Service Executive, Careers at ESAFE GLOBAL (PVT) LTD, Colombo, Sri Lanka.

Exploreture
  • Post Date: May 25, 2022
  • Apply Before: July 24, 2022
  • Applications 0
  • Views 86
Job Overview

Customer Service Executive

Customer Service Executive Diploma ~ London Institute of Business and  Management

Requirements

Efficiency in:

Handling inbound & outbound calls

Handling chat systems

Vetting documents

Coordinating between departments

Customer care capability (preferred)

 

Responsibilities

Handling in-inbound & outbound calls

Have interactive communication with customers and internal departments

Support customers via chat

Provide accurate, valid and complete information by using the right methods/tools

Understand customer requirements and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions

Follow communication procedures, guidelines and policies

Job Detail
  • Offered SalaryNot Specified
  • Career LevelNon-Executive
  • ExperienceNot Specified
  • GenderBoth
  • INDUSTRYCustomer Relations/Public Relations
  • QualificationAdvanced/Higher/Graduate Diploma
Shortlist Never pay anyone for job application test or interview.