Exploreture
Job Overview
Customer Service Executive
Requirements
Efficiency in:
Handling inbound & outbound calls
Handling chat systems
Vetting documents
Coordinating between departments
Customer care capability (preferred)
Responsibilities
Handling in-inbound & outbound calls
Have interactive communication with customers and internal departments
Support customers via chat
Provide accurate, valid and complete information by using the right methods/tools
Understand customer requirements and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions
Follow communication procedures, guidelines and policies
Job Detail
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Offered SalaryNot Specified
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Career LevelNon-Executive
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ExperienceNot Specified
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GenderBoth
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INDUSTRYCustomer Relations/Public Relations
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QualificationAdvanced/Higher/Graduate Diploma