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Exploreture
Job Overview
Customer Service Executive
Requirements
Efficiency in:
Handling inbound & outbound calls
Handling chat systems
Vetting documents
Coordinating between departments
Customer care capability (preferred)
Responsibilities
Handling in-inbound & outbound calls
Have interactive communication with customers and internal departments
Support customers via chat
Provide accurate, valid and complete information by using the right methods/tools
Understand customer requirements and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions
Follow communication procedures, guidelines and policies
Job Detail
- Offered SalaryNot Specified
- Career LevelNon-Executive
- ExperienceNot Specified
- GenderBoth
- INDUSTRYCustomer Relations/Public Relations
- QualificationAdvanced/Higher/Graduate Diploma