Executive, Global Travel & Administration
Provides an efficient and cost effective travel planning, booking and admin support service.
- Coordinates and delivering a high-touch, end to end, executive level service, including scheduling flights and ground transportation and booking accommodations while developing and maintaining excellent working relationships with the business at all levels of the organisation.
- Assists with key travel stakeholders to ensure travel requirements are understood and met aligned to the LSEG Travel & Expense Policy and Guidelines
- Supports with advising travellers in respect to passports, visas and foreign travel advice
- Handles basic end user issues and queries regarding travel booking systems
- Deals with invoicing, cost and credit card reconciliation and daily administration duties related to travel.
- Dealing with any in trip issues the traveller may encounter, itinerary changes and extensions to travel. Continuously and actively monitoring geo-political situations that may affect travellers.
- Develops knowledge on travel and admin related best practices
- Contributes as a team player toward achieving the functional SLAs and KPIs
- May provide admin support for processes including raising expenses and purchase orders
- Building and maintaining strong working relationships both internally and with clients and other key contacts
- Maintaining office systems, including data management, filing, etc;
- Any other ad hoc tasks as may be required including sickness and holiday cover of peers where required.
- Flexibility in 24 hr shift rotations, availability for weekend “ON CALL” and dedication to work hours as required.
- Flexibility, discretion and ability to respect confidentiality at all times
- Educated to degree level or equivalent.
- 3 + years’ previous experience within corporate travel or back-office administration in an in-house business travel role and or corporate travel agency, international airline or international hotel group
- IATA airline fares and ticketing qualifications or equivalent
- Experience of a financial services company or other fast-moving organization
- Polished & professional.
- Ability to demonstrate proficiency with Microsoft® and other company supported applications, applying templates and standards to produce elements and incorporate them into presentations.
- Ability to identify and act on opportunities to improve methods and solutions whilst delivering high quality outputs whilst ensuring the efficient execution of tasks
- Ability to utilize resources and project plans to achieve project milestones, prioritizing the delivery of important deadlines
- Advance skills in continuous improvement practices in identify and act on opportunities to improve methods and solutions
- High skills in delivering high quality outputs whilst ensuring the efficient execution of tasks
- Advance skills in relationship management that cultivates business relationships, partnerships and alliances internally, externally and virtually.
- Ability to identify possible risks, problems and threats before they occur and then taking steps to combat the potential risk.
- Actively and skilfully conceptualizing, applying, analyzing, synthesizing, and/or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication, as a guide to belief and action.
- Ability to understand systems data compliance and privacy requirements
- Proven ability to work effectively and independently as part of a team and autonomously
- Effective decision making, analysis & problem-solving skills
- Highly organized, ability to priorities, work under pressure during peak periods and deliver to tight deadlines effectively with minimal supervision.
- Excellent written and communication skills and experience dealing with customers at all levels
– This can be either a People Manager or Individual Contributor role
– Previous experience in corporate travel (e.g., travel agent, airline / hotel experience)
– Experience in basic business software applications.
At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose – driving financial stability, empowering economies and enabling customers to create sustainable growth – in everything we do.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Offered SalaryNot Specified
INDUSTRYComputer and technology
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