Mack International Freight (Pvt) Ltd is the international freight forwarding arm of the John Keells Group and has been in operation for over 35 years. With a global network covering more than 100 offices supported by dedicated, well trained specialists, we are strategically positioned to respond to customers’ needs, anywhere in the world. We are an IATA accredited Cargo Agent and a member of Sri Lanka Freight Forwarders’ Associations (SLFFA) and Federation of International Air Cargo Transport Association (FIATA).
- Managing and monitoring all installed network appliances, systems, and related infrastructure (Azure cloud and on-premise).
- Installing, configuring, testing, and maintaining network-related operating systems, applications / software / management tools and monitoring network usage and health status in compliance with security policies.
- Ensuring the highest levels of network connectivity and infrastructure availability.
- Provide expertise for the overall network systems infrastructure and its support as it relates to all IT technologies.
- Perform preventive maintenance and coordinate with Group IT for L2/ L3 support.
- Coordinate junior team members for Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
- Organize and actively involve with change management process of all Line of Business applications by liaising with Group IT/ 3rd party vendors.
- Coordination with 3rd party vendors to troubleshoot issues related to all Line of Business applications.
- Identifying IT security vulnerabilities in the organization’s network and coordinate and/or perform penetration testing and patching of network and security systems.
- Developing and implementing a comprehensive plan to secure organization’s IT infrastructure and networking and keeping up to date with IT security standards and threats development.
- Assist in IT audit or certification process and Maintenance of ISO disciplines and checks on a weekly/ monthly basis.
- Responsible for local organization data security and personnel security internal control, drive employee awareness training and compliance standards for the company align with Group IT policies and creating system guidelines and manuals for the organization.
- Participate in other projects/tasks as assigned.
Degree or equivalent qualification in Computer Science/ Information Systems/ Information Technology.
At least 4 years of working experience in related field.
Having experience in deployment/ support/ management for mainstream industry solutions such as Microsoft solutions (Office 365/ Azure/ Azure Active Directory), Networking, hardware, API-Integration and IT security.
Knowledge in Citrix VDI and end point security (KES, CISCO UMBRELLA) etc. are preferable.
Excellent knowledge of TCP/IP-based services, Firewall/IPS/WAF and monitoring tools.
Exceptional problem solving, analytical and conceptual thinking skills.
Excellent documentation skills.
Sound knowledge in Project management, process and tools improvement.
CCNA certified or other technical qualifications are preferred.
MCSA/ Azure certifications would be an added advantage.
- Offered SalaryNot Specified
- Career LevelNon-Executive
- Experience4 Years
- INDUSTRYComputer and technology
- QualificationBachelor's Degree
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