Global Category Manager – HR & Professional Services Procurement
IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.
At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.
If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.
We have a new and critical role in the Global Procurement function as a ‘Category Management & Sourcing Lead’, which will report into the Global Head of Procurement. The successful candidate will be responsible for Global Category Management and Sourcing activities across the HR Services and Professional Services category.
Category scope: Contingent Labour, Management Consultancy, Legal Services, Employee Benefits, HR Services and Professional Services.
We invite applications from candidates who have experience in just some or all of the above listed sub- categories, because we are open to shaping the role for the right candidate.
The ideal candidate will be:
- Tenacious, creative, results oriented and passionate about the value Procurement can drive for the business.
- An expert in the global procurement of HR and Professional Services and possess deep and broad market intelligence.
- Commercially astute and highly experienced in delivering value for money, with excellent influencing skills.
- Persuasive, charismatic and an excellent negotiator, with related skills usually developed from prior experience working within a category management and/or a sourcing role.
- Proven ability to initiate and lead on procurement projects that not only deliver value for money, but also focus on areas such as demand management, labor policy governance, supplier aggregation, and service improvements.
- Strong contracts drafting skills and an ability to interpret legal and commercial terms and conditions.
- Focused to getting things done today whilst also considering IFS’s longer term objectives.
- Highly skilled at obtaining stakeholder buy-in and ideally has prior experience driving ownership and direction of spend areas which have not previously been managed by Procurement.
- Additional experience in other non-IT Procurement categories (such as Marketing and FM) is desirable.
- Bachelor’s degree in Engineering, Business, Supply Chain, or a similar qualification is desirable.
- Extensive professional experience and a highly developed capability in global category management, the end-to-end sourcing process and supplier management process.
- Proven experience in independently developing and running competitive tenders and sourcing competitions
- Expert level contracts and commercial negotiation skills, knowledge and experience.
- Experience developing and delivering category strategies including opportunities identification to deliver procurement led value for money outcomes.
- Holds a strong track record of savings and value delivery.
- Experience and knowledge in sustainable procurement (desirable)
- Possesses business cultural awareness at an international level.
- Professional presence with the confidence and leadership ability to convey needs and vision at all levels.
- Impeccable communication (both written and verbal), customer service and interpersonal skills necessary to influence a large and diverse group of stakeholders including senior management, operations and finance business stakeholders.
- Proven ability to maintain high quality service standards.
- Self-directed, focused, and flexible to changing requirements, with an ability to easily prioritise and simplify matters.
- Well organised and can follow process.
What you’ll be Doing:
- Acting as the main Procurement point of contact for your category of global spend, you will be proactively engaging, managing and building relationships with key business stakeholders to understand their service requirements in conjunction with regional and corporate goals.
- Navigating challenging situations, settling internal and external differences with a minimum conflict, and gaining trust and respect from your business stakeholders.
- Managing supplier risk to establish a stable supply chain that allows IFS to offer uninterrupted services to its end-users in the business.
- Proactively sharing subject matter expertise and up-to-date external supply market knowledge with your business stakeholders.
- Building performance-based supplier partnerships that help drive optimal pricing, quality and process improvements.
- Leading and conducting key supplier performance reviews, using supplier scorecards to develop continuous improvement initiatives and actions.
- Leveraging spend and supplier data to develop an activity pipeline that can drive greater value for IFS through Supply, Demand, Governance or Compliance.
- Developing and delivering 3-year category strategies to optimize category products and services consumption, as well as improving efficiency, demand management, cost reduction and risk minimization for the category.
- Leading and managing the end-to-end sourcing and supplier management process for both global and regional initiatives, (including tenders, supplier market and selection analysis, RFPs and supplier presentations).
- Leading supplier negotiations on requirements, commercial terms and technical matters ensuring the end-result maximizes value delivery, minimizes risk and clearly aligns with the company’s goals and objectives.
- Developing master Services Agreements and Frameworks in accordance with both regulatory and IFS policies.
- Working with legal, finance and IT teams who may be leading or contributing to any of the above activities.
- Running category specific initiatives to support our ESG agenda, which is a key priority for IFS.
- Category housekeeping such as the expiring contracts pipeline, savings performance tracking, PSL maintenance.
- Identifying opportunities to introduce new technology or improvements into your category.
- Keeping up to date with industry trends through webinars, conferences and networking opportunities.
- Providing updates and reporting to senior leadership on key performance metrics for your category.
- Coaching the sourcing team in their professional development and pursuit of building category knowledge within your area of expertise.
- Acting as champion for the global procurement transformation, with a particular focus on embedding category management across the businesses.
- Acting as an ambassador of the Procurement organization with internal stakeholders and external suppliers.
- Supporting the development of material for category management to standardize processes, document lessons learned and good practice, and deliver improved operational efficiency
The IFS Sourcing and Category management team is still in its infancy, and currently being built out to meet the needs of the IFS business. You will be one of the first members of this new agile and customer service-oriented team.
The primary objective of the Sourcing and Category Management team is to provide our business stakeholders with year-on-year value for money, competitive advantage and / or value creation by proactively providing partnerships, agreements, frameworks and strategic relationship management, all in an agile way.
Offered SalaryNot Specified
Career LevelNot Specified
INDUSTRYComputer and technology
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