Job Responsibilities

• Welcome and assist guests in check-in & check-out processes as per the brand standards.
• Recognize all repeat and VIP guests.
• Attend to all guests’ requirements and deal promptly with their requests and queries.
• Check on VIP guest movements, completion of their pre-registration formalities.
• Coordinate with relevant other departments on various guest requirements.

Person Specifications

• An excellent command of the English language.
• 2-3 years experience in a similar capacity in a five-star property.
• Excellent interpersonal and communication skills.
• Ability to operate in a computerized environment with a thorough knowledge in MS Office packages.

Preferably a diploma/professional qualification in Hospitality Management from a recognized Professional Institution