Guest Service Assistant – Vacancies at John Keells Holdings’ Cinnamon Hotels and Resorts chain – Colombo -LK.

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Exploreture
  • Post Date: October 20, 2021
  • Applications 0
  • Views 169
Job Overview

Guest Service Assistant

Job of a Hotel Resident Manager

Cinnamon Lakeside Colombo, premier five-star urban resort is part of John Keells Holdings’ Cinnamon Hotels and Resorts chain

Job Responsibilities

  • Welcome and assist guests in check-in & check-out processes as per the brand standards.
  • Recognize all repeat and VIP guests.
  • Attend to all guests’ requirements and deal promptly with their requests and queries.
  • Check on VIP guest movements, completion of their pre-registration formalities.
  • Coordinate with relevant other departments on various guest requirements.

Person Specifications

  • An excellent command of the English language.
  • 2-3 years experience in a similar capacity in a five-star property.
  • Excellent interpersonal and communication skills.
  • Ability to operate in a computerized environment with a thorough knowledge in MS Office packages.

Preferably a diploma/professional qualification in Hospitality Management from a recognized Professional Institution

 

 

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Job Detail
  • Offered SalaryNot Specified
  • Career LevelAssistant
  • Experience3 Years
  • GenderBoth
  • INDUSTRYHospitality/Tourism
  • QualificationAdvanced/Higher/Graduate Diploma
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