Job Responsibilities

• Coordinate effective administration/management of the Lobby and Front Desk activities of the hotel.
• Recognize all VIP & repeat guests.
• Ensure that special requests are accommodated promptly & accurately.
• Coordinate with relevant departments and provide efficient services on guest requirements.
• Assure that services provided by the hotel are in line with the required standards.

Person Specifications

• Degree/Diploma in Hospitality management from a recognized professional institution.
• An excellent command of the English language.
• Excellent inter-personal, communication & problem-solving skills.
• Experience in a similar capacity would be an added advantage.