Job Overview

Head of Certification Compliance – Health and Wellbeing

MAIN BUSINESS CONTEXT:

Unilever is building an exciting new team to grow its presence in the Health and Wellbeing sector. Our goal is to help millions of people improve their health with solutions they can understand and trust. With a growing portfolio of purpose-led dietary supplement brands; Olly, SmartyPants, ONNIT, and Liquid I.V. and plans to add more, we’re looking for a Head of Certification & Compliance Team, North America, GRA, H&W.

Are you excited to join an expert team to ensure US quality & regulatory compliance for fast-growing market leading supplement businesses? If so, Head of Certification & Compliance team, a part of Unilever Health & Wellbeing could be an ideal role for you!

As Head of Certification & Compliance, you will be responsible to lead a corporate level team providing quality and regulatory compliance to multiple Operating Companies (Brands), providing direction, advice, and insights to appropriate stakeholders on existing, new, and emerging regulations as well as QA/RA compliance and enforcement initiatives.

In support of the growing platform of products and formats spanning the business portfolios, you will bring deep expertise and operational experience in the dietary supplement category and have strong knowledge and experience in establishing QA GMP and regulatory processes and procedures. This expertise will enable each company to continue to grow as a competitive and agile business in the categories that it operates within, enabling speed to market and competitive product claims, within global regulated industry segments.

As a senior and expert voice for quality and regulatory compliance, you will support the strategic internal and external-facing connections and industry organizations, ensuring each company’s position as the industry leader in their area.

MAIN JOB ACCOUNTABILITIES:

This role will provide YOU the opportunity to work with fast-paced businesses to progress YOUR career. Some of the responsibilities are as follows:

• Provide strong credibility to the voice and opinions of Quality Assurance & Regulatory Affairs, using creativity and deep GMP/regulatory insight to solve problems, identifying win-win solutions as a proactive business partner.

• Have direct impact on the business, partnering with a close-knit team and collaborate with business partners.

• As the resident SME, you will provide direction, advice, and insights into quality & regulatory compliance.

• Manage and develop the capabilities and agility of the QA/RA team.

• Leading and building strong department capabilities, simple and agile QA/RA processes, and inter-functional credibility.

•  Prepare the team for new opportunities, growth and expanding their respective roles.

•  Develop and maintain strong strategic relationships with key stakeholders.

•  Provide expert support in the development and implementation of the Company’s external quality & regulatory engagement strategy.

•  Comprehensive knowledge of laws and regulations in an FDA regulated environment, pertaining to the manufacture and marketing of dietary supplements.

• Knowledge of nutrition and health sciences

• Demonstrated ability to lead in a collaborative environment with a positive leadership style and a hands-on approach that emphasizes teamwork, collaboration, influencing, motivating, and consensus and team building.

• Progressive, successful management experience with ability to mentor and oversee experienced staff.

• Excellent strategic and agile thinker with deep business acumen and problem-solving track record.

• Superior facilitation and communication skills both written and oral, including public speaking.

• A “big picture” perspective, taking personal responsibility for actions and maintaining a commitment to consumer trust, quality, and integrity.

•  Ability to work alone or as part of a team and willingness to “role up your sleeves” to get the job done.

•  Demonstrated ability and track record of working in a deadline-driven environment and handling multiple concurrent assignments.

• Meticulous attention to detail.

• Lead quality and regulatory compliance initiatives to protect the brand while driving growth ambition.

• Lead and implement QA/RA strategies, policies, and objectives in accordance with Company strategic plans.

• Participate in external policy and advocacy to create, grow, and protect the business. Represent company on appropriate forums.

• Develop and execute robust end to end QA/RA strategy for your support function(s).

• Partner with other functions like R&D and supply chain to ensure timely regulatory deliveries.

• Work with external companies to ensure appropriate QA/RA framework is in place to ensure end to end compliance (e.g., labeling, advertisement, sales & distribution, claim etc.) for the business

• Work with in-house and external legal counsel to resolve product compliance conflicts, and other issues when ambiguity exists in the regulations by applying risk management principles to ensure consumer and brand protection

• Provide QA/RA guidance, risk assessment, and management throughout the product lifecycle: New Product Development and Commercial projects

• Monitor, interpret and validate current and changing regulatory legislation and share potential impact these activities may have on the innovation/ product maintenance.

• Participate as an effective member of cross-functional product teams.

• Provide coaching, mentoring, and training within QA/RA team/ department as required.

• Successfully lead/ facilitate internal and external agency audits as required.

• Perform management tasks for the team. These duties include conducting reviews, maintain team motivation and dividing the workload among members of the team.

MAIN JOB REQUIREMENTS:

• Bachelors or master’s degree in regulatory affairs, science, medical sciences, pharmacology etc.; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required.

• 15+ years of direct US dietary supplement/OTC/Consumer Healthcare GMP/regulatory experience.  

• In-depth Knowledge and experience on FDA and Health Canada quality & regulatory and applicable laws and regulations, as well as of cGMP standards.

• Proven regulatory advocacy skills with measurable deliverables in the dietary supplement space in US.

• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills

• Strong verbal and written communication skills (including analysis, interpretation, & reasoning)

• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external stakeholders

• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.

• Self-motivated with critical attention to detail, deadlines, and reporting

• Excellent English written and verbal communication skills.

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Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.  For more information, please seeEqual Employment Opportunity Posters

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

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