Intern – Product Technical Operations Jobs At Pearson, Colombo, Sri Lanka

Job Overview

Intern – Product Technical Operations

PRIMARY RESPONSIBILITIES:

• Working with diverse web-based applications and learning management systems in a production, mission-critical environment diagnosing complex user, application and/or systems problems

• Acquiring a deep understanding of Pearson platform applications at the operational level to become the subject matter expert for other departments including product management, engineering, product support and others
• Responding to unplanned incidents and developing means to reduce downtime and minimize customer impact.
• Working with various teams to prepare for supporting new and/or highly integrated products and platforms

• Monitoring the daily operations of the enterprise application environment by analyzing information and recommending short and long term resolutions to issues including the creation and maintenance of scripts and automation tools

Required Knowledge and Experience:

• Completed or currently studying for BSc in computer science or similar technical discipline

• Ability to effectively multi-task on a variety of daily work assignments in a challenging, fast-paced work environment
• Excellent business communication, organizational and time management skills
• Strong analytical and problem-solving skills
• Ability to resolve support issues in a timely and efficient manner
• Knowledge of various computer systems (tools, services, software, etc.)
• Ability to work in Windows, Linux and Solaris environment
• Creative problem-solving skills
• Experience with PL/SQL and T-SQL querying and understanding of relational database concepts
• Basic knowledge on cloud infrastructure (AWS)
• Experience with any scripting language such as Perl, Python, Bash
• Understanding of Object-Oriented Programming (OOP) concepts
• Basic understanding of docker base application deployments
• Basic knowledge in SOAP and REST API calls
• Experience in working with Git repositories
• Knowledge in front-end development ( HTML5, Java Script, Angular )
• Experience with web application architecture and distributed applications
• Familiarity with basic networking and systems administration concepts
• Strong team player with the ability to work independently

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.

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