IT Intern, Vacancies At ADA, Colombo, Sri Lanka.

What you will do?

• Provide onsite and remote IT support to the local office
• Basic computer, printer, and network troubleshooting
• Work with regional team for IT stuffs
• Prepare laptops for staffs, ensure all platforms/software used by the company are installed
• Collect laptops and reset upon staff’s resignations
• Manage user accounts for staffs
• Contact vendor/manufacturer to fix hardware problems
• Manage IT infrastructure and assets of the local office
• Onboarding local new employees across multiple systems and platforms

What skills and experience you will need?

• A Bachelor’s Degree/Diploma in computer studies/IT or any relevant subjects
• Major in computer networking is a plus
• Excellent verbal and written English
• Ability to work independently
• Be friendly, supportive, and helpful to all internal users
• Have an attitude “I’m ready to help”
• Highly organized and great at prioritizing, multi-tasking, and follow-up
• You are meticulous with high attention to detail and accuracy
• Basic understanding of Office365, networking, computer hardware