Job Overview

Platform Windows Engineer

Skills and Abilities: (Must have skillset/experience marked in Bold)

• Windows Client operating systems (troubleshooting and configuration) (Win10)

• Microsoft Endpoint Manager (Formerly SCCM and or Intune administration experience)
• Autopilot and Operating system deployments
• Basic knowledge of GPO, Configuration profiles, Compliance policies & Conditional access – Yes 4+ years
• Basic understanding of Windows security updates, Driver and system patching – Yes
• Basic knowledge of PowerShell or any other equivalent scripting language –
• Good to have -Full Disk Encryption, MBAM\BitLocker – BitLocker for 2.5 Years
• Basic knowledge of application packaging, deployments and customizations. – Yes
• Software catalog and Application lifecycle Management
• Antivirus endpoint security solutions, Symantec Endpoint Protection or equivalent
• Engineering and release management, unit testing, L3 technical support, User Acceptance Testing and root cause analysis.
• L1 will have basic knowledge on SCCM or Intune and not play a complete SCCM admin role.
• Good to have certification: Exam MD-100: Windows 10
• Experience in using Sevicenow or any other ticketing system

• Good documentation skills

Qualifications

For L1 and L2 should have

Basic knowledge of SCCM or equivalent (like Tanium, Altiris, ManageEngine Desktop central etc) ,

Basic windows 10 troubleshooting expertise and points marked in Bold,

Good L1/L2 candidates will have Desktop Support /service-desk experience along with SCCM or equivalent

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