Process Manager Quality Assurance, Quality & Support RnD Jobs at IFS in Colombo, Sri Lanka.

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  • Post Date: April 24, 2023
  • Applications 0
  • Views 59
Job Overview

Process Manager Quality Assurance, Quality & Support RnD


Use of Quality Assurance Tools in Food Safety


Company Description

IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions throughthe use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers,but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be partof a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

The Quality & Support team in R&D provides critical services to the R&D organization to ensure the best possible processes are followed, securing quality for all IFS customers. This includes having the right infrastructure, processes, and technologies in place, and making sure results are measured, monitored, and delivered.

The Quality & Support Team is looking for innovative process managers with a test automation and quality assurance focus who want to be part of a team of creative and talented individuals.  Our team is a mix of software engineers, process managers, and DevOps engineers, all working together to deliver our vision.


A process manager in Quality & Support is responsible for evaluating the efficiency and maturity of our processes in the quality and support area, developing improvement strategies, and facilitating change.

To be successful in this role, you should have a deep understanding of modern best quality practices and have the technical expertise of what is required to improve key processes in the quality area with a specific emphasis on automation. This includes but is not limited to:

  • Be a driver of continuous improvement in areas such as automation, continuous integration, and processes using industry best practices
  • Continuously expand & improve the QA processes and technical knowledge. Provide direction by mentoring & coaching other members of the R&D organization.
  • Be a recognized change agent for widespread adoption of Agile and DevOps practices & mindset.
  • Be able to lead, take initiative and have a high sense of responsibility
  • Having the ability to work as part of a team as well as independently
  • Technical and process related expertise to support teams in:
    • Reviewing requirements, specifications, and technical design documents
    • Creating detailed, comprehensive, and well-structured test plans and test cases
    • Applying testing processes/strategies for new and existing features
    • Estimating, planning, prioritizing, and performing testing activities
    • Designing, developing, and executing automation scripts
    • Implementing tests within pipelines
    • Performing Root Cause Analysis with the purpose of increasing test coverage in critical areas
  • Create documentation, presentation, and training material.
  • Engage with requirement owners & relevant stakeholders.


  • A degree in Software Engineering, Computer Science, or Information Technology
  • 3+ years’ industry experience in quality assurance and test automation
  • 2+ years’ experience as a process manager
  • Experience in driving test automation in agile software development (e.g. test design, test scripting, test data creation)
  • Solid understanding of QA processes, best practices, testing techniques, and methodologies
  • Technical experience in DevOps, CI/CD pipelines and agile aspects of software engineering
  • Experience with test management tools (e.g. Xray)
  • Experience in performance testing (e.g. JMeter, LoadRunner)
  • Knowledge in source code management Tools (e.g. Git/Bitbucket)
  • Proven experience working with enterprise-scale applications
  • Effective communication and presentation skills

Additional Information

Interviews and selections are being made continuously. If you are interested, apply as soon as possible.

As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees.

We respectfully decline all offers of recruitment and/or advertising assistance.

Apply Now

Job Detail
  • Offered SalaryNot Specified
  • Career LevelManager
  • Experience3 Years
  • GenderBoth
  • INDUSTRYComputer and technology
  • QualificationBachelor's Degree
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