Restaurant General Manager Jobs at The Cliff Weligama in Weligama, Southern Province, Sri Lanka

Job Overview

Restaurant General Manager

Objectives of this Role:

• Oversee the seamless daily operations of The Cliff Weligama.
• Foster a positive, inclusive, and professional restaurant culture.
• Create efficient and effective work schedules that meet the needs of the restaurant and its staff.
• Ensure compliance with all health, safety, and hygiene regulations.
• Hire, train, and develop staff to meet and exceed the restaurant’s high standards.
• Build and maintain strong relationships with guests, enhancing their dining experience.

Responsibilities:

• Operations Management: Oversee the daily operations to ensure smooth running and exceptional service delivery.
• Team Leadership: Supervise and motivate kitchen and front-of-house staff, providing ongoing feedback and support.
• Financial Oversight: Monitor and report on financial performance, including revenue and costs.
• Customer Interaction: Engage with guests to ensure their satisfaction and handle any issues with professionalism.
• Inventory Management: Organize and maintain restaurant supplies, ensuring timely stock replenishment.
• Payroll Management: Oversee the preparation and distribution of payroll on a weekly and monthly basis.

Skills and Qualifications:

• Proven experience in a managerial role within the hospitality industry.
• Demonstrated excellence in customer service and relationship-building.
• Strong financial acumen and understanding of restaurant management software.
• Comprehensive knowledge of food and beverage trends, particularly in global cuisine using locally sourced ingredients.
• Flexibility to work varied hours, including evenings and weekends.

Preferred Qualifications:

• Clear and effective verbal communication skills.
• Exceptional organizational skills with attention to detail.
• Ability to stand and walk for extended periods.
• Strong problem-solving abilities and a proactive approach to challenges.
• Commitment to sustainable and ethical practices in hospitality.

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