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Job Overview
Senior Associate – Email Inquire Handling
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Infomate (Pvt) Limited is a fully owned subsidiary of John Keells Group and provides outsourced Accounting & Payroll Services to the companies within the John Keells Group and other local and foreign clients.
Your Responsibilities
- Handle Client inquiries through email and phone for customers of a leading brand of hotels
- Respond in a timely and accurate manner
- Convert inquiries to sales
- Liaise / coordinate with hotel in providing correct / accurate information to clients
Your Qualifications
- Minimum 3 year’s work experience
- A background in inquiry handling
- Pleasant personality and a service mindset
- Good English and general communication skills (Spoken and written)
- Good desktop skills and familiarity with Outlook, Excel word
- Passionate about the tourism industry
- Organized and responsible
- Willingness to work on a roster basis which will cover 7 days
You will Receive
- An entry point to the John Keells Group
- Exposure to a leading hotel chain in Srilanka and Maldives.
- A range of trainings including hotel stays and familiarization with multiple hotels
- Attractive package including incentives linked to sales conversions
- Training on technical and soft skills
- Join one of the fastest growing industries and be a part of a dynamic, energetic team
Job Detail
- Offered SalaryNot Specified
- Career LevelNot Specified
- ExperienceNot Specified
- GenderBoth
- INDUSTRYAccountancy, Banking and Finance
- QualificationNot Specified