Senior Customer Service Representative Jobs At HCL in Gurgaon, India

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  • Post Date: September 6, 2022
  • Applications 0
  • Views 37
Job Overview

Senior Customer Service Representative

Customer Service Representative Job Description, Salary, and Education -  Careerthoughts.com

JOB DESCRIPTION:

To process Orders in liaison with suppliers and partners. Track order Shipment and close to client satisfaction

  • Process the order in co-ordination with the stake holders. Document clear order notes as per quality norms in SAP or CRM. End to end tracking of shipped order. Close order basis client confirmation
  • To comply to agreed SLA or customer timelines and adhere to the high quality norms set to ensure zero-error
  • Understand the requirements from the order and validate the line items inline with the product configuration available in SAP or Client CRM. Identify gaps and rectify

 

 

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Job Detail
  • Offered SalaryNot Specified
  • Career LevelNot Specified
  • Experience1 Year
  • GenderBoth
  • INDUSTRYCustomer Relations/Public Relations
  • QualificationBachelor's Degree
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