Senior Customer Service Representative Jobs At HCL in Noida, India

Exploreture
  • Post Date: September 7, 2022
  • Apply Before: November 30, 2022
  • Applications 0
  • Views 49
Job Overview

Senior customer service representative

Customer Service Representative

JOB DESCRIPTION:

To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA , Able to work independently and efficiently to meet SLA , Able to comprehend the request of the customer and meet the quality standard

  • AttendanceorLogin HoursorUnsechduled Leave
  • Improving skill level throughSelf development or nominating training programs
    Skill reverification Tests
  • Meeting Quality Scores
    and bringing Innovation and Process Improvement
  • The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
  • To consistently meet or exceed all agreed Productivity parameters as defined for the process.

 

 

 

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Job Detail
  • Offered SalaryNot Specified
  • Career LevelNot Specified
  • Experience1 Year
  • GenderBoth
  • INDUSTRYCustomer Relations/Public Relations
  • QualificationBachelor's Degree
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