Senior Manager, Careers at Spotlight PR, Colombo, Sri Lanka.

The Job

 Responsible to serve as a partner for digital initiatives, providing strategic guidance, demonstrating in-depth knowledge of their business, and owing to the digital vision that enables execution of strategy for functional units and the business units.

 Require to build and leverage a deep understanding of the digital objectives and need to develop clear experience use cases around opportunities for omnichannel engagement

 Ensure using insights, research, and past results create a captivating vision for what can be accomplished, measured and optimization

 Responsible to analyze data, identifying opportunities and recommending for transformations with the functional units and external/internal analytics

 The job holder will embed best practice processes like A2C (Awareness to Consideration), O2A (Order-to Activation), B2C (Bill to Cash), T2R (Trouble to Resolve), S&D (Selling & Distribution) & enterprise.

 Accountable to design and execute campaigns with functional units and measure the effectiveness of campaigns.

 Need to closely work and influence the business and functional units to ensure the digital adoption is driven/ closely tracked and ensure reap the full potential of the digital initiatives

 The job holder will also be responsible to drive the Adoption of dealer App, Retailer Hub, e-customer care apps, Sales Force Automation for Enterprise, My Dialog App, e-payments, e bills, the share of e-Top-up, query handling in FB and Biz Care and other digital apps in consultation with the business / functional line managers

 Require to build and maintain relationships across the Group and leverage them to the successful transformation of business operations to deliver excellence

 Responsible to works closely with business teams to present strategies, ideas, and digital POV’s to the teams

 Accountable to provide insight into design thinking for redesigning processes/systems/ workflows/apps, websites end-to-end, cutting across functions to ensure prioritization of business objectives, user experience and alignment to overall Digital Transformation aspiration

 Require to play a key role in enabling change agenda – specifically, working to embed new ways of working and enduring cultural change within the group

The Person

 possess a Degree/MBA in Business or IT

 Excellent Analytical Skills, Technological knowledge, Negotiation & Influencing Skills

 High level of planning and organizing skills

 Minimum 10 years of working experience in a relevant field

Salary 250k-300k+ and could go beyond for the right candidate.

pls share your cv to yourspotlight@gmail.com