Senior Software Quality Analyst Jobs At Pearson, Salt Lake City, Utah

Job Overview

Senior Software Quality Analyst

As the global leader in electronic testing, Pearson VUE (www.pearsonvue.com) validates the skills and knowledge of millions of individuals every year. Our customers’ high-stakes certification, licensure, admissions and other credentialing exams help people advance in technology, government and professional careers, as well as attain educational growth. Pearson VUE offers proctored exams through the world’s largest network of test centers in addition to testing in online and un-proctored environments.

Pearson VUE is a business of Pearson, the world’s leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO). For more information, visit www.pearson.com.

We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.

Summary

As a Senior Software Quality Assurance Engineer, you will be responsible for tasks ranging from requirements planning, to Software testing as well as reporting to ensure that design specifications requirements of the developed and client-provided software products are met and that the quality is within total quality management limits and standards. In this role you will also be responsible for reviewing requirements and designs and to create, edit, and clarify test plans & cases with software project teams. You will also provide work direction, coordination, and leadership for projects, as appropriate.

Our Agile teams are highly motivated product development teams that produce global software products. Our work touches various areas of a complex global IT system and high quality is extremely important to ensure ongoing business success.

The SQA team(s) specifically are responsible for planning, reviewing, testing and validation of a suite of applications across several product areas. Our work environment is collaborative, casual, flexible and results-driven. Since the business provides a mission-critical service to a demanding set of clients, high-quality performance is required to meet customer expectations.

If you have the mental fortitude to comprehend and add value as part of the team working in a complex environment, we want to hear from you.

The SQA Engineer will

• Perform root cause analysis on discrepancies or defects by reviewing the development code, determine and/or categorize the root cause issues and make recommendations on or present options for how to handle the issue or discrepancy.

• Interact with developers and end users to develop and execute test strategies for testing of highly complex, high volume web testing initiatives. Participate in requirements and design review meetings, actively representing SQA.
• Design and write tests and test scripts utilizing complex SQL program data comparisons while designing complex business test cases for validation of reporting and end-user data access.
• Create, edit and update test plans and test cases ensuring complete test coverage, full test documentation for all code to be tested, and appropriate use of test methodology. Create trace matrices and/or flow graphs to support test plan and test cases.
• Validate test data and results by developing appropriate SQL queries and application utilities.
• Test software releases against requirements or stories utilizing appropriate testing techniques.
• Document, escalate and follow up on defects per standard processes utilizing ClearQuest, VersionOne or Quality Center as appropriate.
• Perform SQA tasks as part of an Agile development team by communicating frequently and clearly with team members on product issues, and testing to products with high quality.

• Develop, write and execute test plans and scripts for identifying and tracking defects and fixes in product development, software application development, information systems, and operations systems.

Required Education & Experience

• Bachelor’s Degree in Computer Science or Business and/or equivalent education and experience
• Five or more years of experience in software quality assurance testing
• Proficient with SQL, HTML, XML and client server/ complex systems experience

Desired Knowledge, Skills and Abilities

• Professional Certification such as ISTQB, CSTE, CASQ, CAST, CSBA, CSPE

• HP Quality Center experience
• Automation experience (ie: Selenium, Gauge) and some Java development experience highly preferred
• Clearquest Defect Tracking System experience
• Experience with n-tier Java enterprise systems
• Project leadership experience in areas of forecasting effort, resource needs, scheduling effort and resources, reporting status and adjusting schedules and forecasts is preferred
• Experience with requirement and design meetings and reviews
• Security and vulnerability testing experience

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.

Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.  

To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here:  http://www.pearson.com/careers/diversity-and-inclusion.html  

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.

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