Specialist, IT Application Support-(Edotco Group)

Exploreture
  • Post Date: September 21, 2021
  • Apply Before: October 31, 2021
  • Applications 0
  • Views 91
Job Overview

Specialist, IT Application Support

nav-application-support-specialist

 

Job Purpose

  • Develop and maintain application services architecture and integrations.
  • Design application services architecture and integration solutions and document the design in accordance with best practices.
  • Work with development teams to architect, design, build, implement application services architecture and integrations.
  • Develop and maintain application services architecture and data integration components such as SQL queries, stored procedures, data extraction and cleansing, and integration with system front end components.
  • Write PL-SQL code to retrieve appropriate data as derived from requirements.
  • Build reports and/or data extracts to support business analysis.
  • Support development on resolving system defects, acting as liaison, and developing solutions.
  • Coordinate directly with business users and business analyst to best understand and analyze business specifications.
  • Provide technical assistance to troubleshoot and resolve integration errors.
  • Ability to manage multiple tasks within tight deadlines and prioritize effectively, while delivering high quality work.

 

Key Accountabilities

  • Act as liaison between the product development team and the support team during design to identify and agree technical requirements to enable new modules to be integrated with the existing application.
  • Work with subject matter experts and knowledgeable support staff to understand technical and application integration requirements
  • Document application services architecture technical and integration requirements.
  • Prior experience working with ERP or Supply Chain solutions.
  • Project management experience.
  • Build reports and/or data extracts to support business analysis.
  • Communicate and interpret requirements to the development team
  • Configure integration middleware in the Development & Integration environment.
  • Familiarity with database tools such as SQL Developer; Integration Architecture, and best practices
  • Document configuration and workarounds etc. for deployment to further environments
  • Work with the Test / QA Analyst to support integration testing
  • Investigate and work with developers and other technical resources to resolve issues
  • Establish standardised processes and procedures for integration where feasible

 

Required Skill

 

  • Able to work across a variety of application technologies and systems, including both Windows Server and other operating systems
  • In-depth knowledge of application services architecture and integration technologies including web services and message queuing (for example RESTFul web services, MQSeries etc.)
  • Good knowledge of JSON and XML data formats.
  • Java programming knowledge
  • Awareness of modern JavaScript application development techniques

Soft Skills

 

  • Excellent analytical and problem-solving skills
  • Attention to detail
  • Ability to consistently work to high levels of quality
  • Excellent written and oral communication skills
  • Ability to work with remote teams
  • Ability to follow standard processes & procedures
  • Self-starter, capable of working using their own initiative but also with the ability to work in a team
  • Able to demonstrate collaborative and team-leading skills

 

Required Experience

 

  • Min 3 years working as an application services architecture and integration specialist, or equivalent
  • Min 5 years working in relevant IT roles
  • Broad experience working with complex operational systems
  • Working knowledge of modern development patterns including Agile

 

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Job Detail
  • Offered SalaryNot Specified
  • Career LevelNot Specified
  • Experience5 Years
  • GenderBoth
  • INDUSTRYComputer and technology
  • QualificationNot Specified
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