Job Responsibilities

• Responsible for the company’s IT strategy and compliance, operations, and implementation of IT systems and policies, and provide IT strategic inputs, budgeting, cost benefit/ risk impact analysis to the management.
• Plan and timely execution of new IT initiatives by adopting to policies /procedures and oversee all IT infrastructure operations and evaluate on a periodic basis.
• Overlook and manage the In-house IT team along with the coordination of group IT (John Keells IT) for infrastructure 2nd level Support.
• Manage/ overlook MS Azure servers and infrastructure.
• Ensure timely deliverable of IT helpdesk by aligning with SLAs and business continuity plans.
• Maintain and follow the change management life cycle of Line of Business applications and various other in-house systems
• Extensive knowledge of driving all aspects of digital transformation and innovations.
• Manage and execute RPA  projects by aligning with the RPA road map and engaging with relevant stake holders.
• Manage ISO related processers including Audit reviews.
• Actively participate in Information Security Management System
• Provide Strategic input in  management decisions.
• Hands-on approach to shape and drive IT functions which adds value to the bottom line and improve customer experience.

Person Specifications

• Bachelor’s degree  IT  from a  recognized university or a member of a professional in the field of computer science.
• Above 5 years working experience in IT field  in a similar capacity including  IT/ BPM industry would be an added advantage.
• Strong knowledge of infrastructure technologies such as Microsoft Cloud , Networking, Hardware, Integration, and IT security and compliance and familiarize with Power apps and Power BI etc.
• Knowledge in RPA  , Artificial Intelligence  and experience in various digital transformation activities would be an added advantage.
• Lead, direct, develop and motivate staff at all levels in order to achieve continuous improvement in divisional performance.
• Individual  with a high level of  leadership skills in the capacity of team leader ,should possess skills in  excellent communication , interpersonal ,negotiating and ability to build strong  relationships with stakeholders.

What you will gain

• A competitive package
• Unparalleled opportunity for learning, training Exposure to the world class IT systems and processes of the John Keells Group
• Regular interaction with leading IT professionals
• An opportunity to innovate and introduce cutting edge technology solutions
• An opportunity to craft the IT strategy and tactical execution of a leading BPM provider
• International exposure