Network Support Engineer

Responsibilities

• Providing operational support and project implementation for network infrastructure, including switching, cabling, routing, firewall security and site-to-site VPN, IP telephone & recording.

• Analyzing and evaluating network security threats and vulnerabilities.

• Installation and Support of GTN Applications.

• Support in implementing and documenting network policies, standards, and guidelines.

• Promoting network policies, standards, and procedures through adherence to daily operational activities.

• Coordinating with hardware and software vendors to maintain operations, diagnose issues, and resolve problems.

• On-call responsibilities in support of a 24 x 7 x 365 production environment.

• Install and configure virtual private cloud and site2site tunnels.

• Oversee system performance and report generation.

Preferred Experience

• A passion for problem-solving and learning new technologies.

• 2-4 years of applicable experience

• Ability to work in a fast-paced, rapidly changing environment.

• Previous experience supporting virtual servers and solving network issues.

• Previous experience in a 24x 7 managed services, hosted service company, or Network Operations Center environment a plus.

• Previous System administration and support experience (Linux and Windows operating systems; experience with mixed environments a plus).

• Previous experience with Kubernetes and experience with networking subnetting, routing, and firewalls.

• Previous experience with AWS-based deployments or other cloud platforms is a plus.

• Operational knowledge of scripting languages (PowerShell, Python, Ruby, NET) is a big plus