Objectives:

• Serve as a trusted Technical Adviser to WSO2 prospects and customers.
• Demonstrate technical expertise on WSO2 products, solutions, and general technology.
• Knowledgeable in the fast-moving, ever-evolving technology landscape and understand how and where WSO2 fits in.
• Work with Account Managers and Account teams on account planning, strategy, expansions, and new sales opportunities.

Key Responsibilities:

• Maintain and grow your knowledge of architecture, design, and the inner workings of WSO2 products and solutions.
• Engage with customer architecture leadership via architecture and design discussions, demonstrations, on-site visits, short-term consulting engagements and be present at workshops and seminars.
• Work closely with Account teams and client teams on account health, course correction, and technical coordination.
• Identify selling opportunities and participate in the sales process as required.
• Contribute client and market feedback to Product teams and company strategy; be the voice of the customer.
• Contribute towards overall team leadership, the operational model, and governance.

Qualifications and Experience:

• Bachelor’s degree in Computer Science/Engineering or equivalent.
• 3-7 years of working experience in Solutions Engineering/Solutions Architecture or equivalent role.
• At least 2 years of hands-on experience in software development and software design principles.

Technical Requirements and Knowledge:

• Key technical, design, and architecture skillset with the ability to architect or design pragmatic solutions.
• Experience in business, system architecture principles, architecture patterns, processes, and frameworks.
• Experience in technical selling/pre-sales/solution consultancy.
• Exceptional client management skills: Ability to guide, train, and negotiate technical decisions.
• Exceptional presentation and communications capabilities. Confidence presenting to a highly skilled and experienced audience, including developers and architects will be valued.
• Showcase a passion to learn new technologies and a desire to tackle hard technical problems.
• Exhibit natural curiosity, an analytical mind, and a willingness to explore the unknown.
• Take ownership of complex technical problems and drive them to resolution individually, as well as work effectively through escalations with the Engineering team.
• Possess an affinity for new challenges, a self-starting attitude, and a willingness to work with a global team.
• Possess an amiable personality, excellent communication, and interpersonal skills, including sensitivity to the local cultures of WSO2’s global customer and employee base.
• Demonstrate technical leadership skills and mentoring skills to help develop junior members in the Solutions Architecture team.

Additional Requirements:

• This is a customer-facing role that requires travel to customer locations up to around 30% of the time, based on the needs of the business

In Addition to a Competitive Compensation Package, WSO2 Offers:

• A work culture and environment where we value both hard work AND flexibility.
• A sensible vacation/leave plan that fits your needs.
• Health insurance for you and your family.
• 401K matching.

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