Specialist Jobs at HCL in Noida , India

Job Description: The main responsibility of the Office 365 admin will be to perform hands-on tasks to manage and maintain our Office 365 tenants and related technologies. Our Office 365 infrastructure is utilized across the globe; in this role the Administrator will maintain hybrid connections to Office 365, and manage multiple Office 365 tenants. Additional focus of this position will involve integration/consolidation of existing/newly acquired tenants.Essential Duties and Responsibilities include, but are not limited to, the following: Manage and monitor Office 365 services and hybrid infrastructure. Document changes to the systems using change management best practices. Troubleshoot and resolve issues with user access to cloud services. Maintain a good understanding of upcoming changes to the platforms to assist with user change management. Monitor and communicate to stakeholders the performance of the services. Ensure service delivery meets the business requirements (based on defined SLAs). Deliver a consistent process for incident and problem escalation along with resolution in line with the sourcing governance framework. Champion the adoption of Office 365 services as appropriate for our business. Assist with the creation of policies around the proper use of Office 365 services and support. Collaborate with other IT staff, including networking, security, and data center operation teams, to facilitate effective issue resolution. Carry out and plan updates activities periodically on Office 365 in collaboration with Microsoft. Management and allocation of Office 365 licenses to the target tenants.Additional Technical Skills Deep knowledge of Windows Active Directory and it s interaction with Azure Active Directory using Active Directory Federation Services Expert knowledge of AD, ADFS, PKI in Windows Server 2012, Windows Server 2012 R2. Deep knowledge of Microsoft Exchange and it s interaction with Active Directory. Experience managing directory sync into Azure AD. Supporting the sync and sharing of large volumes of data with OneDrive. Advanced skills managing Office 365 using PowerShell. Experience with Azure AD user management both for Office 365 and third-party services. Exporting usage and licensing information through Office 365 reporting. Good understanding on MS Excel for reporting and audits. Strong understanding of day-to-day functionality in Microsoft services like MS Team, SharePoint Online, One Drive, Exchange, and Active Directory. Strong understanding on hybrid email flow and email gateway policies like DKIM,SPF, Spam Filtering. Active Directory Federation Services (ADFS): Administrators should have experience with setting up secure information exchanges between trusted business partners. Extensive and hands-on experience with enabling and implementing SSO solutions for Office 365

• To assist the team with assessments, account issues, metrics etc. as per requirements.
• To customize and design training solutions.
• To deliver training solutions around standard offerings as per plans.
• To ensure smooth running of the training solution in an account.
• To identify and provide solutions to an account s training needs as per requirements specified.
• To manage and develop the team for higher levels of engagement.